POLICY
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Redo alteration fitted by a TailoredUp expert will be done right away at no charge
Redo alteration not fitted by a TailoredUp expert will be charge
Alteration that cannot be fixed will be purchased (bought back)
New Garments:
TailoredUp will reimburse the value stated on the original receipt
All buy back garments will be kept by TailoredUp for donation
Pre-worn Garments:
Will be bought back at 5x alteration charges
5x alteration charges not to exceed value of garment.
Only valid for alteration pertaining to damaged garment.
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Garments not cleaned properly will be re-cleaned at no charge
Garments damaged by Dry cleaning will be refunded at 5x Dry cleaning charge
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We proudly show the quality of our work and ask you to verify items before leaving
We require invoice/e-mail or sign off for proof of pickup
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All items must be returned within 30 days unused, unopened and with original receipt
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All refunds cash or credit up to $75 can be issued by our Associated
All credit refunds of $75-$150 can be issued by our Managers
All refunds over $150 will be paid by cheque within 7 business days
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All services are to be paid for prior to services being rendered.